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HOW
DO I...
MAKE
AN APPOINTMENT?
Appointments may be made by telephone or personally at the reception desk. The
practice operates 'on the day' appointments whereby if you require an appointment
for that day you should call the surgery after 8.30am. The practice also operates
a pre-bookable system whereby you can book an appointment to see a GP 14 days
in advance. Patients are entitled to see the doctor of their choice, if available.
Urgent appointments
are available on a daily basis. Please note that these are for urgent medical
conditions that cannot wait for routine assessment. If you feel you have a
serious medical condition that requires same-day assessment please telephone 0141
531 9050 and a doctor or nurse will either speak to you or return your call to
discuss the problem, offering an appointment if deemed appropriate.
Please be aware that
for urgent appointments it may not be possible to see the doctor of your choice.
It is inappropriate
to use emergency appointments for
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- review of chronic
conditions
- routine medical
certificates ("panel lines")
- repeat prescriptions
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HOW
DO I...
OBTAIN
A HOME VISIT?
Please phone as early as possible (before 10.00am) if you require a doctor to
visit at home. Please be aware that if the doctor feels a house call is inappropriate
you may be asked to attend the health centre.
Home visits are at
the doctors' discretion.
HOW
DO I...
OBTAIN
A REPEAT PRESCRIPTION?
Requests for repeat prescriptions can be made:
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- by telephoning
0141 531 9058 between 11.00am - 2.00pm
- by post (please
include s.a.e.)
- by posting your
list in the box next to the reception desk (no need to queue)
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Prescription requests
will be available 48 hours later.
Prescriptions will
not be telephoned to outlying chemists, but can be collected by the health centre
pharmacy.
HOW
DO I...
REGISTER
WITH THE PRACTICE ?
Patients can register with the practice in person at the surgery. Acceptance on to the practice list is at the discretion of the GP.
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